Employee engagement, employee recognition & customer loyalty information

A good reward and recognition programme will aim to ensure that staff feel recognised at any time of the year. But during the festive season, with its emphasis on gift giving, there is a greater expectation for employers to make a little extra..

Reward and recognition are two things that, deep down, we all want – especially when it comes to our professional lives. High-profile business leaders highlight the importance and value of thanking staff, and our own research has found that..

A member of staff has successfully completed an assignment ahead of schedule, won a new piece of business or got married. You send them a bunch of flowers or add a small bonus to their next pay slip. Simple!But is it simple? Yes, you are recognising..

‘Radical candor’ is a management approach that has gained popularity in Silicon Valley off the back of a bestselling book by former Google and Apple exec, Kim Scott. One of Scott’s key points relates to the importance of challenging directly:..

It’s easier than ever for businesses to operate on the international stage and we deal with an increasing number of employers looking to engage and motivate a workforce spread across the globe. One common challenge amongst such organisations is the..

Over the past decade we have seen a shift in focus from structured employee remuneration packages towards a far more flexible and personalised approach. Much of this has been driven by Silicon Valley but it may also point to the rising influence of..

Employee reward and employee recognition both have important roles to play in engaging and motivating staff so it’s no surprise that many HR professionals have taken to discussing ‘reward and recognition programmes’ as a single concept (ourselves..

Carol Dweck is a Psychologist at Stanford University whose theories on the psychology of skills and talent could have a major bearing on the way that companies interact with their employees. Her book, Mindset, established the idea of ‘Fixed..

An effective reward and recognition programme can increase productivity and job satisfaction, enhance teamwork and increase retention of the right caliber of employees, as well as lower the rate of absenteeism and stress. These programmes should..

One of the most frequent questions we are asked by our clients and potential clients is about how to best implement and reward staff for long service. This is not quite as simple as the question may seem and there are a number of considerations. For..