Employee engagement, employee recognition & customer loyalty information

It is only natural: receiving a simple “thank you” goes a very long way, and it works both ways. The great economist Adam Smith once said that gratitude – the feeling of appreciation for what others present us with – is what keeps communities..

There are many reasons that a business may feel it has to make changes to its employee culture. After all, as we have previously explored, the influence that culture has over the success or failure of a business should not be underestimated and it..

The merits of reward and recognition within a workplace are numerous and well-documented. Similarly, the risks associated with neglecting reward and recognition practises are becoming increasingly apparent. A recent Xexec survey of 1,000 employees..

Let’s face it: a strategic reward system focusing on four key elements: recognition, appreciation, remuneration and benefits is a basic need in every company. The main issue with reward and recognition structures in many organisations nowadays lies..

Company culture is a critical part of any business. It can be the key factor that enables or inhibits your capacity to hire and retain staff; it can impact on productivity and profitability… ultimately, it can be the difference between success and..

You don’t need to look very far to find advice and insight on how to run a successful business – there is no shortage of successful business people proffering top tips on what makes a great leader, or how to get the most out of your workforce. And..

“Good manners don’t cost a thing” is a common refrain, and one that you almost certainly heard on numerous occasions as a child from your parents or grandparents. And whilst not all of the pearls of wisdom we receive from our elders are quite so..

Company culture can have an enormous impact on any business - not only on the day-to-day experience of the people working there, but also on its ultimate success or, indeed, failure. But with so much at stake, what can you do if you feel that your..

It is hard to overstate the importance of company culture. It is a factor that can make or break a business and yet one that is perhaps too often overlooked or misunderstood. Contrary to what many believe, when it comes to corporate culture, simply..

One of the biggest misunderstandings when it comes to employee recognition is that any initiative aimed at acknowledging or praising your staff for their good work costs money. In fact, the opposite is true. A new research conducted by Harvard..